Advantages of BlackBerry® Services Whether you need to check your email on the go, return a phone call, quickly send a text message, or lookup information on the Internet, consider a BlackBerry® solution
BlackBerry Push™ Technology There's no need to worry about synchronizing. Your BlackBerry receives email and appointments automatically when you have network coverage. Manage your personal and work email accounts from your BlackBerry delete a message on your BlackBerry and it will delete on the desktop. Best of all, your data is protected with encryption and password protection. Choose the BlackBerry solution that's right for you or your company.
- BlackBerry Enterprise Solutions (BES) for corporate group use
- BlackBerry Professional Software (BPS) for small business use
- BlackBerry Internet Service (BIS) for personal and small business use
- BlackBerry Connect™ for BlackBerry email solutions on non-BlackBerry handhelds
- BlackBerry Industry Solutions for sales force, field service, and other vertical applications
BlackBerry Enterprise Solutions The BlackBerry Enterprise Solution can help increase productivity by giving employees real-time access to voice, email/PIM, corporate data, and line-of-business applications. Your employees can enjoy the benefits of being mobile and still have access to their corporate email, calendar, contacts, and more all without lugging around a laptop or hunting for a phone jack.
The BlackBerry Enterprise Server solution also provides IT departments with simplified management and centralized control of wireless handhelds in a highly secure and flexible architecture that leverages your company's existing infrastructure and investment.
Business Features
- Wireless push synchronization of all email and calendar activities
- Compose, send, read, forward, reply to, and delete email messages
- File email messages into synchronized sub-folders manually or automatically
- Access company's address list (GAL or NAB) when online
- View and forward email attachments
- Add, edit, and delete calendar entries and invite attendees
- Add, edit, and delete contacts, tasks, and notes, and synchronize with a cradle-synch
Technical Features
- If your company hosts its own email server, you can use BlackBerry Enterprise Server for wireless access to Microsoft® Exchange, Lotus® Domino®, Novell® Groupwise®, or your company's intranet (via Mobile Data Solution—MDS)
- End-to-end VeriSign® Triple DES encryption of data and delivery of data through SSL
- Enhanced password policies such as mandatory password use and format requirements
- Remote data erase if a device is lost or stolen
- Centralized management to provision and manage users and monitor servers and handhelds
- Microsoft Management Console (MMC) snap-in
- Wireless access to intranet and data in enterprise systems like order and inventory management, CRM, and ERP with dozens of third-party applications
A component of the BlackBerry® Enterprise Solution, BlackBerry® Enterprise Server is robust software that acts as the centralized link between wireless devices, enterprise applications and wireless networks. Designed to meet the needs of enterprise and government organizations, it provides a proven, secure, open architecture for globally extending wireless communications and corporate data to mobile users.
- Advanced Security Features — BlackBerry Enterprise Server delivers end-to-end Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES) encryption that helps ensure the confidentiality and integrity of wirelessly transmitted information from behind the firewall to wireless devices in the field. With support for more than 100 over-the-air wireless IT policies and commands that enable IT administrators to wirelessly enforce security settings, BlackBerry Enterprise Server meets even the most stringent IT requirements.
- Simplified Deployment and Management — BlackBerry Enterprise Server helps increase IT productivity and reduce administrative overhead by enabling centralized control and management, including role- and group-based administration capabilities.
- Applications — BlackBerry Enterprise Server is the leading wireless platform for wireless email, Personal Information Management (PIM), instant messaging (IM) and other corporate data. With the majority of customers accessing non-email content while in the field, BlackBerry Enterprise Server is proven in delivering more than email to mobile users.
- Cost savings — Leverage your existing investments in applications and infrastructure to maximize your investment and lower your Total Cost of Ownership (TCO). Standards-based protocols and development tools included with BlackBerry Enterprise Server allow you to leverage your existing technology investments. By mobilizing Microsoft® Exchange, your organization can boost business performance by increasing productivity and enabling workers to make timely decisions based on the most accurate information available.
BlackBerry Enterprise Server is the clear choice for the Microsoft Exchange enterprise. It provides push-based wireless access to the following:
- Microsoft Exchange email
- Microsoft Exchange calendar, contacts and scheduling
- Microsoft® Office Communicator and LCS (Live Communications Server) instant messaging and collaboration
- Web-based, Java® ME and Web Services applications, .NET
- Other enterprise applications and systems such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and more
Microsoft Exchange™ Server is currently the dominant product in the market for email and collaboration software. Typically very large corporations use it to increase productivity and simplify communications. Small businesses on the other hand, have always stood to gain from its use, but have found the costs associated with setting up and maintaining it disproportionately expensive.
You may be wondering why it would be worth moving to Exchange™ from your usual POP3/SMTP accounts. Essentially, the answer lies in what you are trying to achieve with your email service, and whether you wish to take advantage of the added features that Exchange™ - in combination with MS Outlook™ and Sharepoint™ Services - make possible. Exchange™ is becoming a very popular option for SMEs who don’t want to pay to make the costly IT investments in aquiring and maintaining their own Exchange Server, but really want to use Outlook as their email client.
Benefits of Microsoft Exchange :
Mobility More and more businesses are taking advantage of mobile communications in order to compete. Exchange allows you to access your email, calendar, contacts and shared files via Outlook Mobile Access (OMA) seemlessly. This can be achieved via your mobile phone, PDA or other mobile device. Alternatively you can use Outlook Web Access (OWA) to get to your important emails and files whether you’re in the office, or on the road. You will never lose a customer again just because you couldn't get to your email! Productivity Thanks to time zone changes and constantly moving deadlines, it can be hard to find a time when everyone is free for a meeting. Instead of going back and forth trying to find something that works, open the shared calendar feature in Outlook™ and set a date. If someone can't make it, they can put forward another date and time, and that way everyone knows about it. Convenience & Peace Of Mind We've all been there...you're on your way to a meeting and you need some important client emails but your laptop is at home. No need to stress - everything is safely stored centrally online. Just log on via the web and download the forms you need from the shared folder , the panic is over.
BlackBerry Professional Software Small businesses have the same requirements for increased productivity through real-time voice, email, and PIM as large businesses. However, they don't often have an IT staff to install and manage a wireless solution. BlackBerry Professional Software offers the same powerful wireless push features for BlackBerry users and the same enterprise grade security and device management features as the BlackBerry Enterprise Server for large businesses. BlackBerry Professional Software introduces simplified screens, as well as wizards to help complete many server administration tasks. BlackBerry Professional Software can be installed on an existing email server to save on server hardware investments, and allows up to 30 users to benefit from real-time synchronization of email, calendar items, contacts, and more. Best of all, BlackBerry Professional Software grows as the business grows: it can be upgraded to the full BlackBerry Enterprise Server if more than 30 users want the productivity enhancements that can be brought about by the BlackBerry experience.
BlackBerry Internet Service (BIS) for Email BlackBerry Internet Service is complimentary with the activation of a BlackBerry service plan and provides customers with the ability to have their personal or work email pushed automatically to their BlackBerry device from multiple Internet Service Provider (ISP) email accounts. BIS can provide automatic wireless synchronization of read, deleted, and sent items from the user's BlackBerry device to their supported ISP email account. Users with multiple accounts can choose from multiple "sent from" addresses when sending an email.
Benefits of BIS
- Simple set-up on the phone or via your PC
- Easy to use
- Out of Office reply
- Customizable signature
- Choice of “Sent From” addresses
- View popular attachments in color (JPEG; BMP; TIFF; Microsoft Word, Excel® and PowerPoint®, Corel®; WordPerfect® and Adobe® PDF)
- Access individual email account icons on your BlackBerry home screen for each integrated Internet email account. Click on each icon see the incoming and outgoing messages related to that particular email account.
- SSL data transmission and onboard data encryption
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